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18122 Rockside Road, Bedford, OH, 44146

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Dealership Info

Phone Numbers:Sales Hours:
  • Mon, Thu9:00 AM - 8:00 PM
  • Tue - Wed9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed

What Is the Mercedes-Benz Service Schedule?

Man Fixing Car

The vast majority of your vehicle’s Mercedes-Benz service schedule is broken down into two collections: Mercedes-Benz Service A* and Mercedes-Benz Service B*. In general, you’ll schedule a service appointment once every 10,000 miles, alternating between A Service and B Service with each visit.  Depending on your mileage and on your driving habits, additional checks may be included with your visit**. These will be designated with the letters C through F.

Mercedes-Benz Service A & Mercedes-Benz Service B

You should schedule your first Mercedes-Benz Service A* appointment after 10,000 miles, or roughly one year, on the roads near Mayfield and Cleveland. Here’s what’s included with the visit:

  • Synthetic Motor Oil Replacement*
  • Oil Filter Replacement**
  • Fluid level check and replacement if needed
  • Multipoint inspection
  • Wiper blades replacement

It’s time to schedule Mercedes-Benz Service B* after you hit the 20,000-mile marker. Most of the same services are covered, but you’ll also receive a few additional checks and replacements:

  • Synthetic Motor Oil Replacement*
  • Oil Filter Replacement**
  • Cabin dust/combination filter replacement
  • Brake fluid change
  • Fluid level check and replacement if needed
  • Multipoint inspection
  • Wiper blades replacement

For the rest of your vehicle’s lifespan, you’ll go back and forth between these two service packages. After 30,000 miles, you’ll schedule Service A once again. After 40,000 miles, it’s time for another Service B appointment. With this alternating process, you’ll cover almost all of the services your Mercedes-Benz requires.


Although we recommend that Beachwood-area drivers keep a manual record of their Mercedes-Benz service schedule, all new vehicles made after 2006 come equipped with the ASSYST PLUS service tracker, which automatically alerts you when it’s time to bring your vehicle in. It even tracks how driving conditions and habits are impacting your vehicle’s performance, and adjusts your intervals accordingly. Whenever it’s time to schedule Service A or Service B, you’ll see a notification on your dashboard. If additional services are required, you may see “Mercedes-Benz Service C,” or notice the letter D, E, or F! There’s nothing to be alarmed about: You’ll gear up for a normal service appointment, but you’ll receive a few extra checks while you’re in the shop.

Schedule Service with Our Team

Mercedes-Benz of Bedford is the Beachwood-area’s preferred source for Mercedes-Benz service, and not only because we offer a wide range of service specials and parts discounts. Our trained technicians and state-of-the-art facilities allow us to deliver exactly what you require, faster and more reliably than the other guys. Schedule your visit today!

Learn More with Mercedes-Benz of Bedford

  • 2021 Mercedes-Benz GLC Price List

    Starting at $43,200 MSRP, the new Mercedes-Benz GLC is a luxury compact SUV that gives Beachwood drivers lots of quality options. With five SUV trims and four Mercedes-Benz GLC coupe configurations, there’s likely a GLC that meets and exceeds your needs. Mercedes-Benz of Bedford covers the options at every 2021 Mercedes-Benz GLC price point below!

  • 2021 Mercedes-Benz GLC Color Options

    The 2021 Mercedes-Benz GLC exterior colors are guaranteed to turn heads in Beachwood, and you’ll love the range of GLC fabrics and interior finishes, too! Whether you’re interested in sophisticated neutrals like Obsidian Black Metallic, or bright and vibrant hues like Cardinal Red Metallic, you’ll find a lot to get excited about when you explore the color options in our new GLC inventory.

  • 2021 Mercedes-Benz GLC Dimensions

    Looking for a well-rounded, capable, and spacious midsize luxury SUV? You’ll find exactly what you’re after in our new Mercedes-Benz GLC inventory. In fact, once you’ve had a chance to explore the Mercedes-Benz GLC dimensions for yourself, we’d be surprised if you were able to settle for any of its rivals. Find out how to…

*2009 and newer Mercedes-Benz vehicles only. Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.

**Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environmental conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle’s year and model.

***Oil and filter change is the base advertised service component. Additional services as determined by your vehicle’s ASSYST Plus system, which calculates service needs based on your driving habits, time, mileage and environmental conditions, may increase service cost.

Contact Us

(440) 359-6821

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18122 Rockside Road • Bedford, OH 44146

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-6pm

Open Today! Parts: 7:30am-6pm

Mercedes-Benz of Bedford 41.403737, -81.552229.