Welcome to Our Mercedes-Benz Collision Center

Collision Center

Our Mercedes-Benz collision center will provide you with a computerized estimate, or work with your own insurance estimate, to restore your Mercedes-Benz vehicle to its original, pre-accident state. Above all, we seek to restore your confidence and peace-of-mind behind the wheel! It doesn’t matter whether you’re dealing with the smallest shopping cart ding or a major auto collision claim requiring body repair. We at Mercedes-Benz of Bedford will work closely with your insurance company to see that you receive the highest-quality repair and body work.

Our Services

  • Free computerized estimates
  • Expert collision repairs utilizing factory Mercedes-Benz OEM parts
  • Expert color matching and paint finishing
  • Computerized state of the art unibody frame alignment
  • Computerized wheel alignment using factory Mercedes-Benz specifications
  • Work closely with your insurance company to minimize your inconvenience and maximize your satisfaction
  • Towing service available
  • Local shuttle service
  • Rental car pick up and drop off
  • Quality control inspection after repairs are complete
  • Lifetime warranty on paint and bodywork

Available Upon Request

  • Complete vehicle detail service
  • Paint-less dent removal
  • Alloy wheel repair and refinishing
  • Windshield stone chip repairs
  • Upholstery repair
  • Window tinting (Check your local state laws for window tinting regulations. Mercedes-Benz of Bedford is not responsible for any summons due to window tint violations.)

When Should You Visit a Mercedes-Benz Collision Center?

In many cases, drivers who need maintenance or repairs can count on our Mercedes-Benz service center to get the job done right. However, these facilities specialize in regular scheduled maintenance tasks, including Mercedes-Benz *Service A, Mercedes-Benz Service B, and all of the other checks you’ll need in order to keep your vehicle in great condition over the years. This purpose is very different from that served by our Mercedes-Benz collision center.

Although our trained and certified service technicians are more than capable of handling repairs or replacements of minor and major Mercedes-Benz parts, work that involves your vehicle’s body is best left to our Mercedes-Benz repair center. Here, we possess all of the specialized diagnostic and projection tools we’ll need to restore your vehicle to all of its former glory. And, since we’re capable of handling everything from smaller dents to full-scale repainting, you can get all of the work you need with one appointment.

*Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. (Valid for MY09-newer).

What To Do in Case of an Accident

Getting into a collision can be extremely stressful, but remember that accidents do happen. It is very important that you remain calm and, if possible, check to see if any other involved party is injured and in need of medical attention. Remember: there’s no reason to panic about the state of your vehicle. In most cases, our Mercedes-Benz repair center will be able to have your vehicle looking like new in just a short time.

Once you’ve ensured that all involved parties are safe and sound, call the police in order to file an accident report. This is especially important if the accident was not your fault. Filing a police report doesn’t require you to also file an insurance claim, but in the event that you need to do so, creating this accident report can be very helpful. Additionally, a police report helps our Mercedes-Benz collision center in our dealings with your insurance company, allowing us to offer all of the services that you’re entitled to.

Call the Mercedes-Benz of Bedford Collision Center.

We will guide you in making the proper decision, like whether to file a claim or not, if you should go through your insurance provider, or file with the other party’s insurance company. At Mercedes-Benz of Bedford, we work with all insurance providers, arrange for a rental vehicle for you, and guarantee all repairs we make.

Let Us Know Where It’s Being Towed.

If your car is not drivable and is being towed away, write down where your vehicle is being towed to. We will make arrangements to have your vehicle brought to our Mercedes-Benz collision center the next day. We can then begin our assessment. As part of that process, we will find and pass along areas of damage to your insurance adjuster.

It is your legal right to choose where your vehicle will be repaired — not the insurance company’s.

It is illegal for an insurance company to steer or attempt to dictate where your vehicle can or must be repaired. Your vehicle is not generic and is in fact one of its kind! This is where Mercedes-Benz of Bedford surpasses your average auto repair shop. Our collision center specializes in Mercedes-Benz vehicles, amongst others. Equipped with the latest technologies, tools and equipment, we will confidently restore your Mercedes-Benz to factory specifications.

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