Customer Testimonials

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DealerRater Aug 15, 2019
 

I received great service and work from bedford mb which i always do! Chris Tombow, my service advisor always takes care of any concerns i have. He handles all issues i have whether they are a simple fix or something very detailed. When i leave the dealer, my 2 mercedes cars are always perfect! Thank you, Steve B.

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Google Aug 14, 2019
 

Great service

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DealerRater Aug 12, 2019
 

Dave Silver is my service rep, he is very knowledgeable, welcoming, easy to discuss the car with and what options there are. I have no concerns in bringing my car in and knowing what needs to be done.

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Google Aug 10, 2019
 

the service.is awsome

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Google Aug 10, 2019
 
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Google Aug 4, 2019
 

I’ve been using Mercedes Benz of Bedford for the last 9 years. I always received outstanding service from the sales, parts and service departments.

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Google Aug 4, 2019
 

Was ready for me at my appointment time...was a in and out experience..not a long day of waiting as I expected! Great customer service

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Google Aug 3, 2019
 
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Google Jul 31, 2019
 

I had an outstanding customer service experience on yesterday at the Mercedes Benz of Bedford, Ohio. I want to thank Mr. Bob Laughton, the General Manager, in particular, as well as Mr. Sutter and the members of the service team for an excellent job. I am appreciative of the high level of efficiency and courtesy that they extended to me and I was very impressed with my overall Mercedes Benz experience in having my car serviced. I believe that they value having me as a customer and I look forward to my continuous relationship with Mercedes Benz for many years yet to come.

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Google Jul 28, 2019
 

The service guy (Dave) was friendly and took care of my problem without any delays. I didn't have an appointment but I was in /out within an hour. The lounge wait area was nice and comfortable.

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