I received great service and work from bedford mb which i always do! Chris Tombow, my service advisor always takes care of any concerns i have. He handles all issues i have whether they are a simple fix or something very detailed. When i leave the dealer, my 2 mercedes cars are always perfect! Thank you, Steve B.
Dave Silver is my service rep, he is very knowledgeable, welcoming, easy to discuss the car with and what options there are. I have no concerns in bringing my car in and knowing what needs to be done.
the service.is awsome
I’ve been using Mercedes Benz of Bedford for the last 9 years. I always received outstanding service from the sales, parts and service departments.
Was ready for me at my appointment time...was a in and out experience..not a long day of waiting as I expected! Great customer service
I had an outstanding customer service experience on yesterday at the Mercedes Benz of Bedford, Ohio. I want to thank Mr. Bob Laughton, the General Manager, in particular, as well as Mr. Sutter and the members of the service team for an excellent job. I am appreciative of the high level of efficiency and courtesy that they extended to me and I was very impressed with my overall Mercedes Benz experience in having my car serviced. I believe that they value having me as a customer and I look forward to my continuous relationship with Mercedes Benz for many years yet to come.
The service guy (Dave) was friendly and took care of my problem without any delays. I didn't have an appointment but I was in /out within an hour. The lounge wait area was nice and comfortable.
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