I came in for a minor recall, while we were there my service rep (Dave Silver) noticed I had a nail in my tire and that it would need to be fixed. He was beyond helpful in navigating the warranty and ordering process to get me a new tire. The next day I had the new tire installed and the warranty accepted. I would certainly recommend this service location.
My first time using MB Bedford. Service experience was excellent. Dave Silver was outstanding and extremely attentive. Highly recommend to anyone.
Great staff and amazing warranty work would definitely recommend this place over all the other Mercedes dealerships I have had to visit over the last few years.
Dave Klausner has been my salesman for 20 years. I consider him a friend, and he continues to treat me the same. His conscientious follow up, knowledge of his product, and work ethic are second to none, and I would not be a repeat Mercedes Benz customer /owner today without him. Most people cringe at the thought of car shopping but Dave has made it fun. No salesman even close.
Simon was wonderful salesman! From start to finish he took great care of me and treated me like family. Thank you Simon, you have a customer for life!
Exceptional experience from start to finish. My sales consultant was one of the BEST in the industry! Ian went above and beyond. He assisted me with identifying which model would be a fit, located the exact unit I had wanted, provided answers to my questions, and was timely. I absolutely love my new car, and appreciate everyone who was involved.
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